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Listening Quiz: Đánh giá hậu sự cố không đổ lỗi về việc hệ thống lỗi – Easy Level
Th9 9, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư phần mềm (English for Software Engineer)
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1.
What is the main topic of the conversation?
A debate about which employee made a mistake
A discussion about planning a new software feature
A conversation about training users to log in
A review of a system failure to find its cause and fix it
Explanation:
Kevin and Sarah discuss a system outage, possible causes, and a blameless post-mortem to learn and fix the problem together.
2.
What problem did many users have after the system went down?
They lost their passwords
They could not log in
They could not access the database
They were unable to send emails
Explanation:
Sarah says that many users could not log in after the system went down.
3.
What did Sarah say the server had?
A broken password system
Some memory warnings
A corrupted backup file
A network outage
Explanation:
Sarah states, ‘There were some memory warnings.’
4.
What can be inferred about the memory issue?
It proved the server had no problems at all
It showed the users entered the wrong passwords
It meant the system failure was caused by the internet
It may have caused the database to run slowly
Explanation:
Kevin suggests the memory may have been full, and Sarah says that could explain the slow database.
5.
Why does Sarah say, ‘We want to learn, not blame’?
To argue that the database was definitely the only problem
To suggest they should stop checking the logs
To show that she is not interested in fixing the issue
To explain that the meeting should focus on finding the cause without blaming anyone
Explanation:
Sarah’s statement supports the idea of a blameless post-mortem, meaning the team should focus on learning and fixing the problem instead of blaming someone.
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