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Listening Quiz: Điều tra sự chênh lệch trong số liệu đặt hàng với bộ phận tài chính – Advanced Level
Th11 12, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is Paul and Mia’s conversation mainly about?
Reviewing employee performance for the month
Training the finance team on a new system
Investigating a mismatch in booking numbers
Planning a sales event for new customers
Explanation:
Paul notices a big difference in booking numbers, and Mia agrees to check finance data, cancellations, payments, and the forecast model to find the cause.
2.
What will Mia check first to help explain the booking discrepancy?
The warehouse inventory records
Customer feedback from social media
The finance data and how it compares
The company website for errors
Explanation:
Mia says, ‘I will check the finance data and compare it.’
3.
What does Mia think may need to be updated?
The customer payment portal
The forecast model
The report format
The sales team’s schedule
Explanation:
Mia says, ‘It is possible. We may need to update the model,’ referring to the forecast model.
4.
What can be inferred about Paul and Mia’s goal?
They want to find the reason for the booking difference quickly
They believe the finance data is definitely wrong
They want to avoid discussing the issue with other teams
They are planning to increase prices next month
Explanation:
They discuss several possible causes and want a report quickly, showing that their goal is to identify the reason for the discrepancy as soon as possible.
5.
What will Mia likely do next after the conversation?
Cancel all remaining customer bookings
Ignore the issue until the next meeting
Send Paul the report and update him later
Ask Paul to rewrite the forecast model
Explanation:
Mia says she will send the report today and update Paul by afternoon, so sending the report and giving an update is the next likely action.
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