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Listening Quiz: Phân tích hiệu suất nhân viên bán hàng ở giai đoạn đề xuất – Easy Level
Th2 22, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the main topic of the conversation?
A plan to hire more office staff
A discussion of a marketing campaign for new customers
A complaint about delayed product deliveries
An analysis of why some sales reps lose deals at the proposal stage
Explanation:
Olivia says she looked at the sales data and found that some reps lose many deals at the proposal stage, and the two discuss ways to help them improve.
2.
What does Olivia think may be causing some reps to lose deals?
They may not explain the proposal well
They offer prices that are too low
They do not follow up with customers quickly enough
They forget to send the contract
Explanation:
Olivia says, ‘They may not explain the proposal well.’
3.
What does Olivia say she already has ready?
The report on individual reps
A training schedule
A list of new clients
A revised proposal template
Explanation:
David asks, ‘Do we have data on individual reps?’ and Olivia replies, ‘Yes, I have the report ready.’
4.
Why does David say, ‘Let’s meet to discuss the plan’?
He wants to end the conversation immediately
He wants Olivia to call all the sales reps right away
He is asking Olivia to cancel the report
He wants to review the results and talk about how to help the reps
Explanation:
David says they have data on individual reps and then suggests meeting to discuss the plan, which shows he wants to review the findings and decide on next steps.
5.
What can be inferred about the sales reps who are losing deals at the proposal stage?
They work only with existing customers
They are already performing better than expected
They need more support to improve their proposal presentations
They are not interested in sales training
Explanation:
Olivia says they may not explain the proposal well, and she says they can help them with more training and support, so it can be inferred that the reps need help improving their presentations.
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