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Listening Quiz: Thảo luận yêu cầu xử lý đơn hàng cho việc ra mắt dịch vụ đặt online nhận tại cửa hàng – Medium Level
Th3 6, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
According to Olivia, what is one requirement for the click-and-collect launch?
Staff must deliver orders to homes.
The launch must happen before noon.
Orders must be ready within two hours.
Customers must place orders by phone only.
Explanation:
Olivia says that orders must be ready within two hours.
2.
What does Olivia say customers need besides fast order preparation?
A printed catalog.
A loyalty card.
Clear signage.
Free delivery.
Explanation:
Olivia says they also need clear signage for customers.
3.
How does Kevin suggest alerting customers when their order is ready?
By phone calls from the warehouse.
By SMS notifications.
By posting signs at the store entrance.
By email newsletters.
Explanation:
Kevin says they can send SMS notifications for that.
4.
What can be inferred about the launch planning?
The warehouse is definitely unable to meet the demand.
The team still has several tasks to organize before launch.
Customers have complained about the packaging.
The launch has already been canceled.
Explanation:
They discuss multiple requirements and agree to prepare a checklist, which suggests there are still several tasks to organize.
5.
Why does Olivia say, “Let’s prepare a checklist for all these tasks”?
She wants to delay the launch indefinitely.
She wants Kevin to stop working on the project.
She wants to organize and track the required launch tasks.
She wants to change the order system completely.
Explanation:
Olivia says this after listing several requirements, so the checklist is meant to organize and track the tasks.
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Tiếng Anh Quan Hệ Công Chúng: Lập Kế Hoạch Chiến Lược Thông Điệp cho Tranh Luận Công Khai – Medium Level
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Flashcards và Quiz Từ Vựng: Thảo luận yêu cầu xử lý đơn hàng cho việc ra mắt dịch vụ đặt online nhận tại cửa hàng – Medium Level
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