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Listening Quiz: Tìm ra một khoảng trống thị trường – Advanced Level
Th4 27, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the conversation mainly about?
A disagreement about whether the company should expand
A plan to raise prices on existing products
A report about employee performance goals
A market opportunity based on customer complaints and competitor weaknesses
Explanation:
Laura and Michael discuss customer complaints, competitor gaps, and how the company can offer lower prices and faster delivery to gain an advantage.
2.
What did many customers say about the products?
They arrive damaged
They are too expensive
They are difficult to use
They are often out of stock
Explanation:
Laura says, ‘Many customers said products are too expensive.’
3.
What additional issue did customers want improved?
Longer warranties
Product packaging
More store locations
Faster delivery times
Explanation:
Laura says, ‘Also, customers want faster delivery times.’
4.
What can be inferred about the company’s strategy?
It will likely try to compete by lowering costs and speeding up delivery
It will copy the competitors’ expensive pricing
It will focus only on advertising
It will stop selling products to avoid complaints
Explanation:
The conversation says the company can make good products at low cost and improve delivery speed, so lowering costs and speeding up delivery are part of the strategy.
5.
What will Laura do next?
Start delivering products herself
Call the competitors to ask about their prices
Cancel the product changes
Prepare a report for the team
Explanation:
Laura says, ‘I will prepare a report for the team.’
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