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Listening Quiz: Trao đổi về việc mất một thương vụ lớn – Easy Level
Th5 13, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the main topic of the conversation?
A discussion about how to celebrate winning a new client
A discussion about losing a big deal and how to improve for next time
A discussion about choosing a competitor for a lower price
A discussion about ending a business partnership
Explanation:
Anna and Paul talk about losing a big deal, identify mistakes, and discuss how to do better next time.
2.
According to Anna, what mistake did they make with the client?
They forgot to send the contract
They did not listen well to the client
They offered too many discounts
They contacted the client too late
Explanation:
Anna says, ‘We did not listen well to the client.’
3.
Why did Anna say the competitor won the deal?
The competitor had a lower price
The competitor offered a longer warranty
The competitor spoke more clearly
The competitor visited the client first
Explanation:
Anna states that their competitor had a lower price.
4.
Why does Anna say, ‘But we must stay positive’?
She wants Paul to complain more about the client
She wants to ignore the loss completely
She wants to encourage Paul to focus on improvement
She wants to end the conversation quickly
Explanation:
Anna follows the bad news by suggesting they learn from mistakes, which shows she is trying to encourage a constructive attitude.
5.
What can be inferred about Anna and Paul after the conversation?
They think cost is the only thing that matters in business
They believe the loss was caused only by bad luck
They are willing to learn from the loss and improve their work
They have decided to quit working with the client
Explanation:
They discuss learning from mistakes, improving communication, reducing costs, and doing better next time, which shows they want to improve.
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