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Listening Quiz: Thảo Luận Vấn Đề Chất Lượng Nhà Cung Cấp Suất Ăn – Advanced Level
Th2 24, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What problem did Emily report about the catering vendor’s service on flight 452?
The flight was canceled because of weather.
The vendor refused to deliver meals.
The meals were cold and late.
The passengers received the wrong menu.
Explanation:
Emily says, ‘The meals on flight 452 were cold and late.’
2.
What did Emily say the vendor told her when she called them this morning?
There was a delivery delay.
They were short on staff for the whole week.
They had changed the meal menu.
They had already refunded the passengers.
Explanation:
Emily reports that the vendor said ‘there was a delivery delay.’
3.
Why does James say, ‘Let’s give the current vendor one more chance’?
He has already decided to stop using the vendor immediately.
He wants Emily to cancel all future flights.
He thinks the vendor has no responsibility for the problem.
He wants to avoid reacting too quickly and see if the vendor can improve.
Explanation:
James rejects switching vendors right away and suggests waiting to see improvement before making a final decision.
4.
What can be inferred about Emily’s attitude toward the situation?
She is willing to keep watching the issue and report updates.
She wants to remove the flight crews from duty.
She thinks the vendor should be ignored completely.
She believes the problem is already fully solved.
Explanation:
Emily says she will ‘monitor the situation closely,’ which shows she intends to keep watching the issue and update James.
5.
What will James do next according to the conversation?
He will offer passengers compensation right away.
He will tell Emily to stop monitoring the situation.
He will arrange a meeting with the vendor tomorrow.
He will immediately replace the current vendor.
Explanation:
James explicitly says, ‘I will arrange a meeting with the vendor tomorrow.’
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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Trước đó:
Flashcards và Quiz Từ Vựng: Trình Bày Phân Tích Chi Tiêu Vốn – Easy Level
Tiếp theo:
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