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Listening Quiz: Thảo Luận Về Mức Nhân Sự An Toàn – Advanced Level
Th6 22, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho y tá (English for Nurse)
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1.
What are Emma and Michael mainly discussing?
Safe staffing levels and ways to improve nurse coverage
How to schedule patient appointments more quickly
A report about hospital billing errors
A proposal for a new hospital cafeteria
Explanation:
The conversation focuses on having enough nurses, maintaining the nurse-to-patient ratio, and planning ways to improve staffing.
2.
What did Emma find in last month’s schedules and reports?
All shifts had the correct number of nurses
Several day shifts were overstaffed by two nurses
The hospital had too many part-time staff
Several night shifts were short by two nurses
Explanation:
Emma says, ‘Several night shifts were short by two nurses.’
3.
What solution does Michael suggest besides hiring more nurses?
Adjusting shift patterns to balance staff
Asking patients to wait longer
Reducing the nurse-to-patient ratio
Closing some shifts early
Explanation:
Michael says, ‘Or maybe adjust shift patterns to balance staff.’
4.
Why hasn’t Emma spoken to HR yet?
HR already solved the problem
Michael asked her not to contact HR
She wanted to discuss the issue with Michael first
She does not think the staffing issue is important
Explanation:
Emma says, ‘Not yet. I wanted to discuss it with you first,’ which shows she chose to speak with Michael before contacting HR.
5.
What will Emma and Michael most likely do next?
Cancel several night shifts immediately
Ask patients to choose their own nurses
Ignore the staffing problem for now
Prepare a plan together and meet HR
Explanation:
Michael says, ‘Let’s prepare a plan together and meet HR,’ so that is the next likely step.
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