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Listening Quiz: New Hire Login Issue – Medium Level
Th12 25, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What is the conversation mainly about?
Jessica asks about her work schedule for next week.
Jessica and Michael discuss a problem with a company computer.
Michael explains how to reset a forgotten password by himself.
Jessica reports that she did not receive her login details and Michael will contact HR.
Explanation:
Jessica says she never got her login details, and Michael decides to send the issue to HR.
2.
What is Jessica’s employee ID?
11235
12045
12345
54321
Explanation:
Jessica clearly says, ‘my ID is 12345.’
3.
What does Michael say he will do?
Create a new email account for Jessica
Ask Jessica to come back tomorrow
Send Jessica’s issue to HR
Give Jessica a temporary password
Explanation:
Michael says, ‘Yes, I will send your issue to HR.’
4.
What can be inferred about the login problem?
Michael can fix the problem immediately himself.
The login details were likely not sent to Jessica.
Jessica is unable to check her email.
Jessica already received the login details but forgot them.
Explanation:
Michael says, ‘It looks like the login was not sent,’ which implies the details were likely never sent to Jessica.
5.
How long does Michael say HR usually takes to reply?
One hour
One week
One day
Two days
Explanation:
Michael says, ‘HR usually replies in one day.’
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