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Listening Quiz: Thảo Luận Nâng Cấp Băng Thông với ISP – Easy Level
Th10 15, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What is the main purpose of Emily’s conversation with Michael?
To complain about a billing mistake on her account
To report that the internet is completely unavailable
To ask about upgrading the office internet service
To cancel her current internet plan
Explanation:
Emily says their current bandwidth is too slow for work and asks about getting at least 100 Mbps, special offers, and the upgrade timeline. The conversation is mainly about upgrading the internet service.
2.
How fast does Emily say the internet needs to be?
At least 50 Mbps
At least 75 Mbps
At least 100 Mbps
At least 200 Mbps
Explanation:
Emily clearly says, ‘We need at least 100 Mbps now.’
3.
What special offer does Michael mention?
A discount for new upgrades
A free modem with every plan
A lower price for long-term customers
A two-month free trial
Explanation:
Michael says, ‘Yes, there is a discount for new upgrades.’
4.
What can be inferred about Emily’s attitude toward the upgrade timeline?
She is satisfied with the three-day timeline
She thinks three days is too long
She wants the upgrade done immediately without any delay
She has not decided whether to upgrade at all
Explanation:
Emily asks how soon the upgrade can be done, and after Michael says it can be done within three days, she replies, ‘That works.’ This shows she is satisfied with the timeline.
5.
What will Michael most likely do next?
Email Emily the plan and price
Install the upgrade immediately
Cancel the current internet service
Call Emily to renegotiate the price
Explanation:
Michael says, ‘I will email you the plan and price,’ so emailing those details is the next stated action.
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