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Listening Quiz: Using the IT Self-Service Portal to Reset Password – Advanced Level
Th5 14, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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5
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1.
What is the conversation mainly about?
How to change a computer’s internet settings
Why James forgot his password at work
How to use the IT self-service portal to reset a password
How Emily and James set up a new email account
Explanation:
The conversation explains the steps James should follow to reset his password using the IT self-service portal.
2.
What does Emily tell James to click on first after opening the portal website?
The ‘Reset Password’ button
The ‘New Account’ tab
The ‘Help’ menu
The ‘Forgot Password’ link
Explanation:
Emily says to click on the ‘Forgot Password’ link on the page.
3.
How will James receive the code?
On the portal homepage
From his manager
By mail only
By email or phone
Explanation:
Emily says, ‘You will get a code by email or phone.’
4.
What rule does Emily give for the new password?
It must be changed every day
It must include letters and numbers
It must be exactly six characters long
It must contain only numbers
Explanation:
Emily says the new password must have letters and numbers.
5.
What can be inferred about James after the conversation?
He has already changed his password many times before
He does not want to reset his password
He is learning how to use a portal he has not used before
He is unable to open the portal website
Explanation:
James says he hasn’t used the portal before, and Emily explains the steps to him.
Previous
Check
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Finish
Reset
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