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Listening Quiz: Đánh Giá Nhóm Sau Sự Cố Suýt Dán Nhầm Nhãn Dị Ứng – Advanced Level
Th8 17, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Đầu bếp (English for Chef)
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1.
Why was the wrong label put on the dish, according to Kevin?
Olivia asked him to change the label.
He mixed up the ingredients list by accident.
The customer changed the order at the last minute.
He used the wrong printer settings.
Explanation:
Kevin says, ‘I think I mixed up the ingredients list by accident,’ which explains why the wrong label was put on the dish.
2.
What did Kevin admit he did before printing the label?
He skipped checking the list because he was in a hurry.
He asked another team member to check it.
He updated the allergen signs.
He called the customer to confirm the ingredients.
Explanation:
Olivia asks if he checked the list before printing, and Kevin replies, ‘No, I was in a hurry and skipped that step.’
3.
What is the main purpose of the conversation?
To decide which customer should be served first
To announce a new menu for the restaurant
To review Kevin’s performance on dessert preparation
To discuss an allergen labelling mistake and how to prevent it
Explanation:
The conversation focuses on the allergen label mistake, the possible danger, and ways to prevent similar errors in the future.
4.
What can be inferred about Olivia’s attitude toward the mistake?
She thinks the mistake is not serious enough to discuss.
She is angry but not interested in solutions.
She believes Kevin should stop working immediately.
She is concerned about safety and wants to improve the process.
Explanation:
Olivia says the mistake could have caused a serious allergic reaction and suggests a better system, showing concern for safety and prevention.
5.
Why does Olivia say, ‘We need a better system to avoid these mistakes’?
To suggest a way to reduce future allergen errors
To tell Kevin to print labels faster
To blame Kevin for everything that happened
To change the topic to training schedules
Explanation:
Olivia says this after discussing the mistake, and the next lines show that she wants double-checks, clear allergen signs, and training to prevent future mistakes.
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