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Listening Quiz: Quản Lý Thiếu Nhân Sự Bằng Cách Phân Công Lại Trách Nhiệm – Advanced Level
Th2 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Đầu bếp (English for Chef)
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1.
What are Linda and Robert mainly discussing?
How to reorganize work because the team has fewer staff
How to train new employees for customer service
How to improve the company’s delivery system
How to prepare reports for a client meeting
Explanation:
They discuss the staff shortage and how Linda will change team roles, brief everyone, and keep work moving.
2.
What task will Sarah be asked to handle?
Reports
Customer calls
Deliveries
Training sessions
Explanation:
Linda says she will ask Sarah to handle customer calls.
3.
What will Mike focus on?
Deliveries
Scheduling the briefing
Preparing reports
Answering customer questions
Explanation:
Linda states that Mike will focus on deliveries.
4.
What can be inferred about Linda’s plan for the team?
She expects Robert to do all of the difficult tasks
She wants each person to do the same work as before
She is trying to match tasks with each person’s strengths
She plans to postpone the work until more staff arrive
Explanation:
Linda assigns Sarah to customer calls because she is good with customers and Mike to deliveries because he is fast and careful, showing she is matching tasks to strengths.
5.
What will Linda do next?
Brief everyone this morning
Ask Sarah to prepare the reports
Call for more staff immediately
Cancel the deliveries for today
Explanation:
Linda says, ‘I will brief everyone this morning,’ and then adds, ‘Let’s start the briefing now.’
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Listening Lesson
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