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Listening Quiz: Thảo Luận Về Khoảng Trống Cảnh Báo Giám Sát Trong Lúc Sự Cố – Medium Level
Th11 5, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
What is the main topic of the conversation?
Training staff on customer service skills
Choosing a vendor for office equipment
Discussing problems with monitoring alerts during an incident
Planning a new product launch for the company
Explanation:
William and Laura discuss alerting gaps, missing metrics, and high thresholds that caused delays during an incident.
2.
According to William, what caused the delays in fixing the problem?
The team was short-staffed
The alerts did not trigger on time
The monitoring system was too expensive
The incident was reported too late
Explanation:
William says, ‘That caused delays in fixing the problem,’ referring to the alerts not triggering on time.
3.
What does Laura say is missing from monitoring?
A daily schedule
Important metrics
Customer feedback forms
A backup server
Explanation:
Laura says, ‘some important metrics were missing from monitoring.’
4.
What can be inferred about the current monitoring system?
It needs several improvements to be more effective
It is being replaced by a different company
It only monitors one type of problem
It already catches issues very early
Explanation:
They mention gaps in alerts, improper configuration, missing metrics, and thresholds that are too high, so the system needs several improvements.
5.
What will Laura do next?
Cancel the incident report
Lower all alert thresholds immediately
Prepare a report on the gaps
Fix the monitoring system by herself
Explanation:
Laura says, ‘I will prepare a report on the gaps.’
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