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Listening Quiz: Thuyết Trình Xu Hướng Tần Suất Và Mức Độ Nghiêm Trọng Của Sự Cố – Advanced Level
Th9 2, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
What is the main purpose of Sophia’s presentation?
To review incident trends and discuss improvement measures
To describe a mechanical department meeting
To explain how to file incident reports
To announce a new safety manager
Explanation:
Sophia says, ‘Let’s review the incident trends,’ and the conversation focuses on changes in frequency, severity, reporting accuracy, and actions to improve safety.
2.
By how much has incident frequency decreased this quarter?
15%
20%
10%
25%
Explanation:
Sophia states that ‘incident frequency has decreased by 15% this quarter.’
3.
What does Sophia say helped improve the incident situation?
Better training and updated safety protocols
A new reporting system and more staff
Lower production targets and fewer shifts
Stricter penalties and monthly audits
Explanation:
Sophia explains that ‘better training and updated safety protocols helped a lot.’
4.
What can be inferred about the medium-severity incidents in the mechanical department?
They are caused by better training
They are still a concern because they have not decreased
They are only found in the reporting process
They have already been eliminated
Explanation:
Sophia says those incidents ‘remain steady’ and recommends more inspections and focused training, which implies they still need attention.
5.
Why does Sophia mention that reporting has improved by 10%?
To indicate that the data is easier to use for tracking trends
To explain that the team is avoiding reports
To show that incident numbers are increasing
To suggest that inspections are no longer needed
Explanation:
Sophia says reporting improvement ‘helps us track trends better,’ so she mentions it to show the data is more useful for analysis.
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