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Listening Quiz: Cập Nhật Cho Khách Hàng Về Sự Chậm Trễ – Easy Level
Th9 17, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
Mark is asking Jessica to prepare a sales report.
Jessica is updating Mark about a project delay.
Jessica is inviting Mark to a weekly meeting.
Jessica is introducing a new team member to Mark.
Explanation:
Jessica tells Mark that the project is behind schedule, explains the delay, and agrees to send weekly reports, so the conversation is about a project update regarding a delay.
2.
How much delay is the project experiencing?
About one week more than planned.
About three weeks more than planned.
About two days more than planned.
About two weeks more than planned.
Explanation:
Jessica says, “About two weeks more than planned.”
3.
What caused the delay?
A shortage of staff
A missing delivery truck.
Some technical problems
A change in the client’s request
Explanation:
Jessica directly says the delay was caused by “some technical problems.”
4.
Why does Mark ask Jessica to keep him updated every week?
He wants to make sure he knows how the delay is progressing.
He wants Jessica to stop working on the project.
He is asking for a final delivery date immediately.
He is planning to cancel the project.
Explanation:
Mark says, “Please keep me updated every week,” after hearing the project is delayed, so he wants regular progress updates.
5.
What can be inferred about Jessica’s team?
They are not working on the project anymore.
They are unwilling to report to Mark.
They have already finished the project.
They are trying hard to solve the technical problems.
Explanation:
Jessica says, “the team is working hard,” which suggests they are trying to fix the problems and reduce the delay.
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Tiếng Anh Khách Sạn: Cập Nhật Cho Khách Hàng Về Sự Chậm Trễ – Easy Level
Tiếp theo:
Tiếng Anh Quản Lý Nhân Lực: Bắt Đầu Phiên Hợp Đồng – Medium Level
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