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Listening Quiz: Cập Nhật Kế Hoạch Quản Lý Khủng Hoảng – Advanced Level
Th2 5, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the conversation mainly about?
A discussion of a new employee promotion process
A proposal for expanding the company cafeteria
A report about delayed office maintenance work
An update on improvements to a crisis management plan
Explanation:
Laura says she will update the group on the crisis plan, and the conversation covers several improvements to that plan.
2.
What does the new communication system help the team do during a crisis?
Reduce the need for leadership roles
Track employee vacation schedules
Measure response times more accurately
Send faster alerts to all teams involved
Explanation:
Laura explains that the improved communication system allows faster alerts to all teams involved.
3.
What did the team schedule to improve staff readiness?
Daily safety inspections
Monthly drills for all employees
Weekly meetings with clients
Extra hiring interviews
Explanation:
Laura says, ‘We scheduled monthly drills for all employees,’ and Robert notes that this should improve readiness.
4.
What can be inferred about the new resource tracking tool?
It is used to assign leadership roles
It is designed to help the team avoid shortages
It is meant to replace monthly drills
It is only useful after the crisis is over
Explanation:
Laura says the tool shows real-time updates, and this helps them avoid shortages.
5.
When do Laura and Robert expect the crisis plan to be finished?
By next month
After the monthly drills are completed
By the end of this week
By the end of the year
Explanation:
Laura says, ‘We plan to finish by next month.’
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Listening Lesson
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