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Listening Quiz: Chính Sách Giảm Nhựa Tại Khách Sạn – Easy Level
Th10 23, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
A plan to renovate the hotel lobby
A new employee training schedule
A discussion about reducing plastic use at the hotel
A complaint about damaged glass bottles
Explanation:
Mark explains that the hotel has a new policy to reduce plastic use, and the rest of the conversation describes how they will do that.
2.
Which item will be replaced with glass ones?
Plastic bottles
Plastic straws
Plastic bags
Staff emails
Explanation:
Mark says, “We will replace plastic bottles with glass ones.”
3.
How will the hotel tell the staff about the new policy?
By meetings and emails
By posting flyers only
By making phone calls and letters
By announcing it to guests at check-in
Explanation:
Mark says they will have meetings and send emails to all staff.
4.
What can be inferred about Linda’s attitude toward the new policy?
She is willing to support it
She thinks only one department should follow it
She disagrees with the policy
She does not understand it at all
Explanation:
Linda says, “That sounds good,” and offers to help explain the policy to her team, which shows support.
5.
Who must follow the new policy?
Only the housekeeping department
Only the front desk staff
Only Linda’s team
Every department
Explanation:
Mark clearly says, “Yes, every department must follow the new policy.”
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