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Listening Quiz: Chính Sách Giảm Nhựa Tại Khách Sạn – Easy Level
Th10 23, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
A complaint about damaged glass bottles
A discussion about reducing plastic use at the hotel
A new employee training schedule
A plan to renovate the hotel lobby
Explanation:
Mark explains that the hotel has a new policy to reduce plastic use, and the rest of the conversation describes how they will do that.
2.
Which item will be replaced with glass ones?
Plastic bags
Plastic straws
Plastic bottles
Staff emails
Explanation:
Mark says, “We will replace plastic bottles with glass ones.”
3.
How will the hotel tell the staff about the new policy?
By announcing it to guests at check-in
By meetings and emails
By posting flyers only
By making phone calls and letters
Explanation:
Mark says they will have meetings and send emails to all staff.
4.
What can be inferred about Linda’s attitude toward the new policy?
She thinks only one department should follow it
She disagrees with the policy
She does not understand it at all
She is willing to support it
Explanation:
Linda says, “That sounds good,” and offers to help explain the policy to her team, which shows support.
5.
Who must follow the new policy?
Only Linda’s team
Every department
Only the housekeeping department
Only the front desk staff
Explanation:
Mark clearly says, “Yes, every department must follow the new policy.”
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