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Listening Quiz: Cuộc Họp Vận Hành Buổi Sáng – Easy Level
Th11 7, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main purpose of this conversation?
To announce a company merger
To discuss a customer complaint in detail
To share progress updates on several business topics
To plan a marketing campaign for next month
Explanation:
Laura and John discuss updates on sales, customer service, supply chain, a new project, and staffing. The conversation is mainly a status update meeting.
2.
By how much are sales up this month?
20%
10%
5%
15%
Explanation:
Laura says, “sales are up by 10% this month.”
3.
What does Laura say about customer service calls?
They are on schedule.
They were delayed for a week.
They decreased by 5%.
They increased by 5%.
Explanation:
Laura states that customer service calls have decreased by 5%.
4.
What can be inferred about the new project?
It is progressing as planned.
It still needs customer approval.
It is behind schedule and over budget.
It has been canceled because of staffing problems.
Explanation:
Laura says the new project is “on schedule and within budget,” which suggests it is progressing as planned.
5.
Why does John say, “This helps us plan better”?
He is unhappy with the staffing levels.
He is asking Laura to prepare a new report.
He is responding positively to the status updates.
He wants to end the meeting quickly.
Explanation:
John says this after Laura gives several updates, showing that the information is useful and he reacts positively.
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