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Listening Quiz: Đánh Giá Vận Hành Nhà Hàng – Easy Level
Th7 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the conversation mainly about?
A customer complaint about poor service
A review of restaurant operations and the problems found
A plan to redesign the restaurant menu
A discussion about opening a new restaurant location
Explanation:
James reports the results of a restaurant review, and they discuss problems such as slow kitchen service, staff training needs, and food waste.
2.
What problem does James say is causing long wait times?
The dining room is too small
The kitchen is slow during peak hours
The restaurant is short on tables
The menu is too complicated
Explanation:
James says, ‘The kitchen is slow during peak hours,’ and Emma says that explains the long wait times.
3.
Which employees does James say need the most help?
Cashiers and hosts only
New cooks and front staff
Managers and servers
Dishwashers and delivery drivers
Explanation:
James specifically says that the new cooks and front staff need the most help.
4.
What does James suggest to reduce food waste?
Removing popular dishes from the menu
Changing the restaurant hours
Hiring more staff
Better inventory control and portion sizes
Explanation:
James says food waste can be reduced with better inventory control and portion sizes.
5.
What is Emma likely planning to do after this conversation?
Cancel the restaurant review
Start serving smaller menus immediately
Ignore the staff training issue
Plan training soon
Explanation:
Emma responds to James’s comments about staff needing more training by saying, ‘we should plan training soon,’ which shows she plans to arrange training.
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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Trước đó:
Tiếng Anh Cho Tiếp Viên Hàng Không: Phối Hợp Phi Hành Đoàn Cho Chuyến Bay Thuê Nguyên Chuyến – Advanced Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Đánh Giá Vận Hành Nhà Hàng – Easy Level
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