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Listening Quiz: Giới Thiệu Tính Năng App Khách Mới – Easy Level
Th9 6, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the conversation mainly about?
A marketing campaign for a social media platform
A staff training program for hotel employees
A problem with QR code scanners at the front desk
A new app feature that helps guests check in faster
Explanation:
The speakers discuss a new app feature for guest check-in, how it works, how it will be promoted, and when it will launch.
2.
How do guests use the new feature when they arrive?
They call the front desk to confirm their reservation
They download a new app and wait for approval
They fill out a paper form and hand it to staff
They scan a QR code and enter their details
Explanation:
Olivia says guests scan a QR code when they arrive and then enter their details.
3.
How will marketing promote the new feature?
By placing newspaper advertisements and flyers
By offering discounts at check-in
By calling guests one by one
By sending emails and posting on social media
Explanation:
Olivia explains that marketing will send emails and post on social media.
4.
What can be inferred about the check-in process after the feature launches?
The app will require no guest information
It will probably take less time than before
Staff will stop helping guests at check-in
Guests will no longer need to arrive at the hotel
Explanation:
Olivia says the feature will make the check-in process quicker and easier, so it can be inferred that it will likely take less time.
5.
When will the feature launch?
Next week
In two weeks
At the end of the month
Tomorrow
Explanation:
Olivia states that the feature will launch in two weeks.
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