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Listening Quiz: Giới Thiệu Tính Năng App Khách Mới – Easy Level
Th9 6, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the conversation mainly about?
A new app feature that helps guests check in faster
A staff training program for hotel employees
A marketing campaign for a social media platform
A problem with QR code scanners at the front desk
Explanation:
The speakers discuss a new app feature for guest check-in, how it works, how it will be promoted, and when it will launch.
2.
How do guests use the new feature when they arrive?
They download a new app and wait for approval
They fill out a paper form and hand it to staff
They scan a QR code and enter their details
They call the front desk to confirm their reservation
Explanation:
Olivia says guests scan a QR code when they arrive and then enter their details.
3.
How will marketing promote the new feature?
By calling guests one by one
By offering discounts at check-in
By sending emails and posting on social media
By placing newspaper advertisements and flyers
Explanation:
Olivia explains that marketing will send emails and post on social media.
4.
What can be inferred about the check-in process after the feature launches?
Guests will no longer need to arrive at the hotel
It will probably take less time than before
The app will require no guest information
Staff will stop helping guests at check-in
Explanation:
Olivia says the feature will make the check-in process quicker and easier, so it can be inferred that it will likely take less time.
5.
When will the feature launch?
Next week
In two weeks
At the end of the month
Tomorrow
Explanation:
Olivia states that the feature will launch in two weeks.
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