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Listening Quiz: Lập Kế Hoạch Kế Nhiệm Cho Khách Sạn Gia Đình – Advanced Level
Th12 1, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
Planning how to hand over leadership of a family hotel
Deciding how to increase hotel room prices
Planning a holiday event for hotel guests
Choosing a new location for the hotel
Explanation:
Paul and Anna discuss identifying future leaders, training, roles, a timeline, and a formal succession plan for the family hotel.
2.
What does Anna suggest to help avoid family conflicts?
Removing family members from meetings
Hiring outside experts for advice
Changing the hotel’s name
Closing the hotel for a month
Explanation:
Anna says that involving outside experts for advice will help them avoid family conflicts.
3.
What does Paul say they need in addition to clear roles?
A timeline for the leadership change
A list of guest complaints
A new advertising campaign
A bigger parking lot
Explanation:
Paul says they need clear roles for each family member, and Anna adds that they also need a timeline for the leadership change.
4.
What can be inferred about the hotel’s leadership change?
It depends only on outside experts
It will happen without anyone discussing it
It will be planned carefully over time
It will not involve the family members
Explanation:
The conversation mentions identifying future leaders, training, a learning program, clear roles, a timeline, and yearly reviews, which shows the change will be planned carefully over time.
5.
What will Paul and Anna most likely do next?
Decide to sell the hotel immediately
Hire a new restaurant manager
Stop discussing the family business
Write a formal succession plan document
Explanation:
Paul says, “Let’s write a formal succession plan document,” and Anna responds that they can review it every year to update it.
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Listening Lesson
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Trước đó:
Tiếng Anh Khách Sạn: Lập Kế Hoạch Kế Nhiệm Cho Khách Sạn Gia Đình – Advanced Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Thảo Luận Tác Động Nhân Tài Khi Rút Khỏi Phân Khúc Kinh Doanh – Medium Level
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