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Listening Quiz: Tác Động Lễ Hội Đến Dịch Vụ Khách Sạn – Advanced Level
Th7 13, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
A conversation about hiring new housekeeping staff
A plan for renovating the hotel lobby
A discussion about new hotel room prices
A discussion about hotel service changes during a festival
Explanation:
Emily and Paul discuss how hotel services will change during the festival, including shortened hours, shuttle buses, snacks, and guest communication.
2.
Which service will stop earlier than usual?
The front desk
Room service
The restaurant
Housekeeping
Explanation:
Emily says, ‘Room service will stop earlier than usual, by 8 PM.’
3.
How often will the shuttle buses run from the hotel?
Only after 8 PM
Every hour
Only in the morning
Every two hours
Explanation:
Emily states that shuttle buses will run every hour from the hotel.
4.
What can be inferred about the hotel during the festival?
The hotel will close completely during the festival
Guests will need to find their own festival schedules online
It will have fewer staff working in some areas
All hotel services will remain open all day
Explanation:
Emily says housekeeping will operate with fewer staff and several other services will have limited or earlier hours, so fewer staff in some areas can be inferred.
5.
Why does Emily emphasize clear communication?
To ask Paul to work extra shifts at night
To explain why the lobby snacks will be unavailable
To avoid confusing the guests about service changes
To persuade Paul to cancel the festival plans
Explanation:
Emily says clear communication is important ‘to avoid confusion,’ which shows her intention is to keep guests informed about the changes.
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Listening Lesson
Vocabulary Flashcards and Quiz
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Tiếp theo:
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