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Listening Quiz: Tái Định Vị Một Khách Sạn Tầm Trung – Easy Level
Th7 26, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What are John and Linda mainly discussing?
How to lower room prices to compete with budget hotels
How to reduce staff training costs
How to close the hotel for renovations
How to reposition the hotel to attract wealthier guests
Explanation:
They discuss a new plan to improve the hotel’s rooms, services, image, pricing, and staff in order to attract richer guests.
2.
Which service do John and Linda mention adding to the hotel?
A swimming pool and gym
A business center and library
A spa and a fine restaurant
Free airport transportation
Explanation:
Linda says they can offer more services, including “a spa and a fine restaurant.”
3.
What do they say about changing the hotel’s price?
They should double it immediately
They should raise it slowly
They should lower it right away
They should keep it the same
Explanation:
John asks about the price, and Linda says, “Yes, but slowly. We don’t want to lose guests.”
4.
Why does Linda suggest raising the price slowly?
She wants to make the hotel a budget option
She thinks the hotel is already too expensive
She believes prices should never change
She wants to avoid losing current guests
Explanation:
Linda says they should raise the price slowly because they do not want to lose guests, which implies she wants to keep current customers.
5.
What does John say they also need to do?
Build more guest rooms
Hire a new manager
Advertise in foreign countries
Train their staff well
Explanation:
John says, “We also need to train our staff well.”
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Tiếng Anh Khách Sạn: Tái Định Vị Một Khách Sạn Tầm Trung – Easy Level
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Tiếng Anh Quản Lý Nhân Lực: Thiết Kế Chương Trình Phản Hồi 360 Độ – Easy Level
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