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Listening Quiz: Thông Báo Khẩn Thu Hồi Thực Phẩm – Medium Level
Th9 26, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
A customer complaint about a meal order
A food recall and the need to stop using chicken
Planning a new chicken menu for the kitchen
A delivery delay for food and beverage supplies
Explanation:
Laura explains that there is a serious problem because the chicken has been recalled and may be contaminated. The conversation focuses on stopping its use and protecting customers.
2.
What does Laura tell Mark to do with all the chicken?
Return it to the supplier later
Cook it immediately before it goes bad
Freeze it until management makes a decision
Discard it from the kitchen right away
Explanation:
Laura says, “tell the kitchen to discard all chicken,” which means it should be thrown away immediately.
3.
Who does Mark say he will call right away?
The F&B manager
The customers
The delivery driver
The head chef
Explanation:
Mark says, “I will call the F&B manager right away.”
4.
Why does Laura stress that no chicken dishes should be served today?
Because customers asked for different meals
Because the kitchen is short on staff
Because the chicken orders have not arrived yet
Because the chicken may be contaminated and unsafe
Explanation:
Laura says the chicken has been recalled and might be contaminated, so she wants to prevent any unsafe food from being served.
5.
Why does Mark say he will update Laura after talking to them?
He is asking Laura to approve a new supplier
He needs Laura’s help with a delivery schedule
He is planning a meeting about new recipes
He wants to confirm that the kitchen and management received the warning
Explanation:
Mark is taking action by informing the kitchen staff and calling the F&B manager, so he will update Laura after he has contacted them.
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