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Listening Quiz: Vấn Đề Giao Hàng Vải Nhà Cung Cấp – Easy Level
Th6 29, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
A request to hire more delivery staff
A complaint about damaged office furniture
A problem with a delayed linen delivery
A discussion about planning a company event
Explanation:
Anna and Robert discuss a linen shipment that is delayed by two days and how to solve the problem.
2.
How long is the linen shipment expected to be delayed?
One more day
Two more days at least
Until next week
Three more days exactly
Explanation:
Anna says the supplier stated that the shipment is delayed for two more days at least.
3.
What will Anna do today?
Cancel the current order
Ask Robert to handle the call
Change the delivery schedule
Check other suppliers
Explanation:
Anna says, “I will check other suppliers today.”
4.
Why does Robert say, “Please update me as soon as possible”?
He plans to call the supplier himself
He needs information about the situation quickly
He is asking Anna to cancel the order
He wants Anna to ignore the delay
Explanation:
Robert says this because the delay will affect their schedule, so he wants to know the latest information quickly.
5.
What can be inferred about Robert’s attitude toward the problem?
He is unconcerned because the delay is minor
He believes the linen delivery is not important
He thinks Anna should wait a few days
He wants to solve the problem quickly
Explanation:
Robert says the delay will affect the schedule and ends with “Let’s fix this fast,” showing urgency.
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