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Listening Quiz: Tích Hợp API Giữa CRM và ERP – Easy Level
Th10 23, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kiến trúc sư hệ thống (English for Systems Architect)
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1.
What is the main topic of the conversation?
Discussing a customer complaint about an order error
Training employees to use a new accounting tool
Choosing a new software vendor for the company
Planning how to connect a CRM and an ERP system through an API
Explanation:
James and Anna discuss connecting the new CRM to the old ERP, defining data contracts, and writing API specs.
2.
What information do James and Anna say needs to be shared between the two systems?
Marketing plans and product reviews
Employee schedules and payroll data
Bank account numbers and tax forms
Customer info and order details
Explanation:
Anna says that customer info and order details are important to share.
3.
What will Anna write for the project?
The API specs for the data fields
A report comparing CRM vendors
A list of customer complaints
A user manual for the sales team
Explanation:
Anna says, ‘I will write the API specs for the data fields.’
4.
Why does James say they must keep data consistent between systems?
Because the CRM and ERP need to match the shared information
Because the teams want to delete old customer records
Because the software will only work offline
Because Anna has not finished her training
Explanation:
The conversation is about connecting the CRM and ERP and defining shared data so the systems stay aligned.
5.
Why does James say, ‘Make sure to include data formats and types’?
He wants Anna to add specific technical details to the API specs
He is asking Anna to remove error handling rules
He is telling Anna to focus only on customer names
He wants to delay the project until next month
Explanation:
James is reminding Anna to include technical details in the API specifications, specifically data formats and types.
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