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Listening Quiz: Urgent Order Dispatch Confirmation – Medium Level
Th8 15, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
What is the main purpose of the conversation?
To compare different shipping companies
To cancel a customer delivery request
To plan the urgent packing and dispatch of an order
To discuss a routine office schedule
Explanation:
Jessica and Mark are coordinating an urgent order, including packing, dispatch timing, and delivery preparations.
2.
According to Jessica, what is the priority level of the order?
Low priority
Medium priority
Highest priority
No priority was assigned
Explanation:
Jessica says, ‘It is the highest priority.’
3.
What will Mark do after packing the order?
Cancel the shipping label
Confirm the exact dispatch time
Ask Jessica to pick it up
Call the customer directly
Explanation:
Mark says, ‘I will confirm the exact time after packing.’
4.
What can be inferred about the customer’s situation?
The customer has already received the delivery
The customer asked for a refund
The customer needs the order as quickly as possible
The customer is not expecting the order soon
Explanation:
Jessica says the order is the highest priority and that the customer needs it fast, so the customer needs it as quickly as possible.
5.
What does Jessica ask Mark to check carefully before dispatch?
The delivery driver’s route
The customer’s phone number
The shipping label
The packing list only
Explanation:
Jessica says, ‘Please check the shipping label carefully.’
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