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Listening Quiz: Thảo Luận Chủ Đề Mạng Xã Hội Nhạy Cảm Với Khách Hàng – Advanced Level
Th11 12, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên marketing số (English for Digital Marketer)
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1.
What is the main topic of Emma and Paul’s conversation?
Choosing a social media platform for a new campaign
Giving advice about posting on a sensitive social topic
Writing a thank-you message to a customer
Planning a company celebration for clients
Explanation:
Emma asks Paul for advice about a client who wants to post about a sensitive social topic, and they discuss how to handle it carefully.
2.
What sensitive social topic does the client want to post about?
Local election results
Workplace safety
Climate change
Racial inequality
Explanation:
Emma says, ‘It is about racial inequality.’
3.
What do Emma and Paul say about the language used in the post?
It should be humorous and casual
It should be long and detailed
It should be respectful and clear
It should avoid mentioning the topic directly
Explanation:
Paul suggests using ‘respectful and clear language.’
4.
Why does Paul advise reviewing the post before it goes live?
To make sure it is suitable and carefully handled
To make the message more entertaining
To shorten the post for mobile readers
To add more images and videos
Explanation:
Since the topic is sensitive and could cause backlash, reviewing the post helps ensure it is handled appropriately before publishing.
5.
What will Emma most likely do next?
Tell the client about the risks and advice
Cancel the client’s post immediately
Post the message without reviewing it
Ask Paul to write a different topic for the client
Explanation:
Emma says, ‘I will tell the client about these risks,’ which directly indicates her next action.
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