Listening Quiz: Hiểu Biết Nghiên Cứu Người Dùng cho Thiết Kế – Medium Level

1. What is the conversation mainly about?
2. What problem did many users report with the current design?
3. What did users struggle to find?
4. What can be inferred about the app after the suggested changes?
5. Why does Linda say, ‘We can reduce steps in the signup process then’?

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