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Listening Quiz: Phỏng Vấn Người Dùng về Vấn Đề Sản Phẩm – Easy Level
Th1 17, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý marketing (English for Marketing Manager)
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1.
What problem does Emily say she has with the product most often?
It is slow sometimes.
It is missing important features.
It is difficult to install.
It crashes when she opens one file.
Explanation:
Emily says, “Yes, it is slow sometimes,” which directly states the product problem she mentions.
2.
When does the product mostly feel slow to Emily?
When she closes the program.
When she saves her work.
When she prints documents.
When she opens many files.
Explanation:
Emily says, “Mostly when I open many files,” which answers the question directly.
3.
What feature does Emily wish was better?
The help section
The search function
The login screen
The file-saving tool
Explanation:
Emily says, “The search function needs to be faster,” so the search function is the feature she wants improved.
4.
How does Emily describe the help section?
It only works on weekends.
It is very easy to use.
It has too many pictures.
It is hard to find answers there.
Explanation:
Emily says, “Not really, it is hard to find answers there,” describing the help section as difficult to use.
5.
What is the main purpose of this conversation?
To announce a new product update
To train Emily on how to use the help section
To explain how to install the product
To collect feedback about problems with the product
Explanation:
Mark asks Emily about what she dislikes and what could be improved, and then says the feedback will help improve the product. The conversation is mainly about collecting product feedback.
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