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Listening Quiz: Thảo Luận Phản Hồi Khách Hàng cho Marketing – Medium Level
Th5 24, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý marketing (English for Marketing Manager)
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1.
What are William and Jessica mainly discussing?
A new office budget plan
How to handle a product recall
Customer feedback and possible marketing changes
How to train the sales team
Explanation:
They discuss customer feedback about pricing, ads, product details, and discounts, and they consider marketing changes based on that feedback.
2.
What did customers say about the product’s price?
It should be free for new buyers
It should be removed from the website
It is too expensive
It is already very low
Explanation:
William says many customers like the quality but want lower prices.
3.
What problem did the feedback mention about the ads?
They are not clear
They are only shown on weekends
They use the wrong product name
They are too long
Explanation:
William says the feedback said the ads are not clear.
4.
Why does Jessica think adding more product details online is a good idea?
It will make the product cheaper
It will reduce the need for sales staff
It will help customers decide before buying
It will replace the need for ads
Explanation:
Jessica says customers want more information before buying, so more online details would help them decide.
5.
What will William do next?
Talk to the sales team again
Cancel the meeting next week
Lower all prices immediately
Redesign the product packaging
Explanation:
William says, ‘I will talk to the sales team again.’
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Tiếng Anh Marketing: Thảo Luận Phản Hồi Khách Hàng cho Marketing – Medium Level
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Flashcards và Quiz Từ Vựng: Trấn An Một Bệnh Nhân Lo Lắng – Easy Level
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