Listening Quiz: Thuyết Trình Bài Học Hàng Quý của Nhóm Sản Phẩm – Advanced Level

1. What is the main topic of Mark and Laura’s presentation?

A discussion about changing the company’s hiring process
A training session on how to use the support team’s software
A sales report showing how many new customers joined this quarter
A review of the team’s quarterly efforts to improve the product and user experience

2. According to Laura, what did many users want?

3. What happened after the team improved communication with the support team?

4. What can be inferred about the feature to save favorite items?

5. What will the team most likely do next month?