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Listening Quiz: Họp Trước Ca Phục vụ cho Nhân viên Khu vực Khách – Easy Level
Th12 28, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What is the main purpose of this conversation?
To discuss the hotel’s room prices for the weekend
To give front-of-house staff a briefing for the day
To plan a private party for VIP guests
To explain how to cook the restaurant’s seafood dish
Explanation:
Paul says, ‘Let’s start our briefing,’ and the conversation covers reservations, VIP guests, and today’s specials for the staff.
2.
How should VIP guests be treated?
They should only be served after all other guests
They should be given a discount on meals
They should wait in the lobby with other guests
They should receive a special welcome and quick service
Explanation:
Paul states that VIP guests ‘get a special welcome and quick service.’
3.
What time are the two VIP guests coming?
7 PM
9 PM
6 PM
8 PM
Explanation:
Paul says, ‘Yes, two VIP guests are coming at 7 PM.’
4.
Which specials are mentioned in the briefing?
Chicken pasta and fruit dessert
A burger and fries
A steak dinner and tomato soup
A new seafood dish and a vegan salad
Explanation:
Paul says, ‘We have a new seafood dish and a vegan salad.’
5.
What can be inferred about Laura at the end of the conversation?
She is ready to help serve guests
She wants to change the menu
She plans to leave before dinner service
She is confused about her duties
Explanation:
Laura says, ‘I feel ready now,’ after hearing the briefing, which suggests she is prepared to help with service.
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