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Listening Quiz: Quy trình Máy Thanh toán Không tiếp xúc Mới và Quy định Vệ sinh – Medium Level
Th7 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What is the conversation mainly about?
A. A new store policy for contactless payments and hygiene
D. A training session on how to count cash quickly
C. A customer complaint about payment delays
B. A plan to install new cash registers next week
Explanation:
The speakers discuss new rules for using contactless payment terminals, cleaning them, changing gloves, and reminding customers, so the main topic is the new payment and hygiene policy.
2.
According to Paul, what should employees use to clean the terminals?
B. Disinfectant wipes provided at the counter
C. Soap and water from the sink
A. Paper towels from the office
D. Hand sanitizer from the shelf
Explanation:
Paul says, ‘Use the disinfectant wipes provided at the counter.’
3.
How often should gloves be changed?
D. Only at the end of the day
C. Every hour or when dirty
A. Every 30 minutes or when dirty
B. After every customer leaves
Explanation:
Paul states that gloves should be changed ‘every hour or when dirty.’
4.
Why does Paul want the team to use contactless payment terminals only?
D. To avoid using the counter
C. To help customers earn rewards points
B. To reduce the spread of germs
A. To speed up deliveries
Explanation:
Paul explains that using contactless payments helps reduce the spread of germs.
5.
Why does Paul tell the team to politely ask customers to use contactless cards?
B. To encourage customers to pay in cash
A. To make customers leave quickly
C. To make sure the new rule is followed
D. To offer customers a discount
Explanation:
Paul has just introduced the new rule to use contactless payment terminals only, so he asks staff to politely remind customers in order to follow that rule.
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