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Listening Quiz: Xin lỗi vì để Khách chờ lâu – Easy Level
Th3 18, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What is the conversation mainly about?
David complains that the restaurant is closed and leaves without ordering.
Jessica explains the menu and takes a new order from David.
David thanks Jessica for bringing the bill after dinner.
Jessica apologizes for a long wait and helps the hungry customer while the meal is being prepared.
Explanation:
The conversation focuses on Jessica apologizing for the delay, checking on the food, and bringing bread while the main course is prepared.
2.
What does Jessica say she will bring David while he waits?
A dessert menu
The bill
A glass of water
Some bread
Explanation:
Jessica says, ‘I will bring you some bread while you wait.’
3.
What does Jessica tell David about his main course?
It will arrive tomorrow.
It has already been served.
It is being prepared quickly.
It was cancelled by the chef.
Explanation:
Jessica says, ‘Your main course is being prepared quickly.’
4.
Why does Jessica say, ‘Please let me know if you need anything else’?
To ask David to leave the restaurant soon
To offer further help while he is waiting
To invite David to place another order immediately
To explain why the kitchen is busy
Explanation:
Jessica has been helping David during the wait, so her offer is meant to show continued assistance.
5.
How does David likely feel after speaking with Jessica?
Angry because she refused to speak to the chef
More relaxed because she is helping with the delay
Uninterested because he wants to leave immediately
Confused because she did not mention his food
Explanation:
David says the bread helps a lot and thanks Jessica for her kindness, which suggests he feels more relaxed.
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