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Listening Quiz: Xử lý khiếu nại quấy rối tại nơi làm việc – Advanced Level
Th1 1, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What is the main topic of the conversation?
A request for a salary increase
A complaint about rude comments at work
A discussion about a new meeting schedule
A plan to hire two new team members
Explanation:
Kevin reports that a coworker made rude comments, and Mia responds by starting an investigation into the complaint.
2.
When did the rude comments happen?
During a meeting last week
At the end of the month
While Kevin was on vacation
After work yesterday
Explanation:
Kevin says, ‘It happened last week during a meeting.’
3.
How many other team members were present when the comments were made?
One
Three
Two
Four
Explanation:
Kevin says that two other team members were there.
4.
Why does Mia say, ‘We will talk to them to get more details’?
To invite the team members to a meeting party
To tell Kevin to stop complaining
To ask the team members for more information about the incident
To explain why Kevin should quit his job
Explanation:
Mia says this after Kevin explains that two other team members witnessed the comments, so she means the team members will be asked for more details.
5.
What can be inferred about Kevin after speaking with Mia?
He feels more comfortable because the complaint is being taken seriously
He plans to ignore the issue and move on
He is unhappy that anyone else knows about the complaint
He believes the coworker will be promoted
Explanation:
Kevin says, ‘I feel safer now,’ after Mia explains that they will investigate and keep his information private.
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Tiếng Anh Phân Tích Chính Sách: Phản Hồi Sửa Đổi của Phe Đối Lập – Medium Level
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Tiếng Anh Kinh Doanh: Cải thiện tính minh bạch trong chuỗi cung ứng ngành may mặc – Advanced Level
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