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Listening Quiz: Xử lý Sai sót về Dị ứng Thực phẩm – Easy Level
Th5 24, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What problem did Paul have with his meal?
He found nuts in his salad.
The meal arrived late.
The food was missing sauce.
His salad was too cold.
Explanation:
Paul says he found nuts in his salad after telling the waiter he is allergic to nuts.
2.
What is the conversation mainly about?
Paul asking for a refund for his lunch.
A mistake with Paul’s meal and how Anna fixes it.
Anna and Paul discussing a restaurant menu.
Anna explaining how the kitchen prepares salads.
Explanation:
The conversation centers on a food allergy mistake in Paul’s meal and Anna’s response to correct it.
3.
How long will it take for the new dish to be ready?
Thirty minutes
Five minutes
Fifteen minutes
Ten minutes
Explanation:
Anna says, ‘It will be ready in ten minutes.’
4.
Why does Anna say, ‘We will check all food carefully from now’?
To explain why the salad was tasty.
To ask Paul to leave the restaurant.
To promise better care in the future.
To apologize for being late.
Explanation:
Anna says this to reassure Paul that the restaurant will prevent the same mistake in the future.
5.
How does Paul feel about the situation by the end of the conversation?
He thinks Anna cannot solve the problem.
He is relieved enough to wait for the new meal.
He does not want to eat again.
He is still angry and leaves immediately.
Explanation:
Paul says the new dish sounds good and agrees to wait, which shows he is willing to stay for the replacement meal.
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