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Listening Quiz: Xử lý Sai sót về Dị ứng Thực phẩm – Easy Level
Th5 24, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What problem did Paul have with his meal?
The food was missing sauce.
The meal arrived late.
He found nuts in his salad.
His salad was too cold.
Explanation:
Paul says he found nuts in his salad after telling the waiter he is allergic to nuts.
2.
What is the conversation mainly about?
A mistake with Paul’s meal and how Anna fixes it.
Anna explaining how the kitchen prepares salads.
Paul asking for a refund for his lunch.
Anna and Paul discussing a restaurant menu.
Explanation:
The conversation centers on a food allergy mistake in Paul’s meal and Anna’s response to correct it.
3.
How long will it take for the new dish to be ready?
Fifteen minutes
Five minutes
Thirty minutes
Ten minutes
Explanation:
Anna says, ‘It will be ready in ten minutes.’
4.
Why does Anna say, ‘We will check all food carefully from now’?
To explain why the salad was tasty.
To apologize for being late.
To promise better care in the future.
To ask Paul to leave the restaurant.
Explanation:
Anna says this to reassure Paul that the restaurant will prevent the same mistake in the future.
5.
How does Paul feel about the situation by the end of the conversation?
He is relieved enough to wait for the new meal.
He is still angry and leaves immediately.
He thinks Anna cannot solve the problem.
He does not want to eat again.
Explanation:
Paul says the new dish sounds good and agrees to wait, which shows he is willing to stay for the replacement meal.
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