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Tiếng Anh Chuyên Ngành
Listening Quiz: Cách Tạo Case Study Khách Hàng Hấp Dẫn – Medium Level
Th4 13, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Nội Dung Số (English for Digital Content)
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1.
What is the conversation mainly about?
How to train employees to speak with customers
How to create effective customer case studies
How to write long technical reports
How to organize a sales meeting
Explanation:
Robert explains the key steps for making good case studies, including the problem, solution, results, quotes, and length.
2.
What does Robert say should come first in a case study?
A clear customer problem
A list of company awards
A long explanation of the product
A customer quote
Explanation:
Robert says, ‘First, start with a clear customer problem.’
3.
What does Robert recommend adding to the case study?
Clear results or benefits
A long list of staff names
Only product images
A detailed price comparison
Explanation:
Robert says, ‘Yes, always add clear results or benefits.’
4.
How long should a case study be, according to Robert?
About five pages
About one page
As long as possible
At least ten pages
Explanation:
Robert says, ‘Keep it short and simple, about one page.’
5.
Why does Robert say that customer quotes are important?
They make the case study longer
They help avoid mentioning the solution
They make the story real and strong
They replace the need for results
Explanation:
Robert directly says, ‘Quotes make the story real and strong.’
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