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Listening Quiz: Hướng Dẫn Quản Lý về Truyền Thông Nhóm – Medium Level
Th4 15, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quan hệ công chúng (English for Public Relations Specialist)
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1.
What is the main purpose of Daniel and Linda’s conversation?
To decide which employees should receive bonuses
To discuss a new company product launch
To plan a team-building event for the department
To prepare managers to communicate with their teams
Explanation:
Daniel says they need to prepare managers to communicate clearly with their teams, and the rest of the conversation explains what messages managers should share.
2.
According to Daniel, what should managers do first when speaking to their teams?
Share only positive news
Ask teams to solve the problem themselves
Wait until they have every answer
Be open about what they know
Explanation:
Daniel says, ‘First, honesty is very important. Managers should be open about what we know.’
3.
What does Daniel say managers should do even if there is no new news?
Cancel the meeting
Send regular updates
Change the topic quickly
Avoid answering questions
Explanation:
Daniel says, ‘Regular updates are best. Even if there is no new news.’
4.
Why does Linda say that regular updates help?
They make managers seem more powerful
They stop employees from asking questions
They reduce rumors and keep everyone calm
They guarantee immediate solutions
Explanation:
Linda says regular updates ‘help reduce rumors and keeps everyone calm,’ which shows why she thinks they are useful.
5.
What else should managers remind their teams to do?
Focus only on individual goals
Support each other
Ignore uncertain news
Work overtime every day
Explanation:
Daniel says, ‘Lastly, managers should remind teams to support each other.’
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