Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Mô Phỏng Truyền Thông Khủng Hoảng – Easy Level
Th4 15, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quan hệ công chúng (English for Public Relations Specialist)
‹
1
2
3
4
5
›
1.
What is the conversation mainly about?
Discussing how to advertise a new product
Planning how to respond to a product safety crisis
Choosing a location for a company event
Reviewing employee vacation schedules
Explanation:
Kevin and Emma discuss a product recall, the safety problem, and how to communicate clearly with customers and the public.
2.
What does Kevin say is the main issue with the product?
There is a safety problem
Customers do not like the color
It is missing packaging
It is too expensive
Explanation:
Kevin directly says, ‘There is a safety problem.’
3.
What does Emma suggest about how the company should communicate with customers?
Ignore the issue until later
Send only private emails
Prepare a clear message
Ask customers to call support
Explanation:
Emma says, ‘We should prepare a clear message for customers.’
4.
Why does Kevin think a press conference is a good idea?
It will replace the need for social media updates
It will help the company appear responsible
It will reduce the need for staff training
It will delay the recall process
Explanation:
Kevin says, ‘Good idea. It shows we are responsible,’ which implies he believes a press conference will help present the company as responsible.
5.
What do Kevin and Emma decide to do at the end of the conversation?
Meet with customers individually
Start writing the messages
Wait for more complaints
Cancel the product recall
Explanation:
Emma says, ‘Let’s start writing the messages now,’ showing their next step.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Phản Ứng Y Tế Công với Nhóm Bệnh Lậu Kháng Thuốc – Advanced Level
Tiếp theo:
Tiếng Anh Kinh Doanh: Điều tra sự chênh lệch trong số liệu đặt hàng với bộ phận tài chính – Advanced Level
→