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Listening Quiz: Cuộc họp đội bán hàng về thời gian giao hàng và phân bổ – Easy Level
Th7 13, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý chuỗi cung ứng (English for Supply Chain Manager)
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1.
Why will some products have longer lead times this month?
Because the company has less supply this month
Because the sales team changed its schedule
Because customers requested fewer products
Because the products are being discontinued
Explanation:
Linda says, “We have less supply this month,” and then explains that lead times will be longer for some products.
2.
What does Linda say the company must do when deciding product allocation?
Prioritize their best customers first
Stop taking new orders for the month
Send products only to local customers
Offer discounts to all customers equally
Explanation:
Linda states that they must prioritize their best customers first.
3.
Why does Linda say clear communication is very important?
To encourage customers to place larger orders
To explain why supply will increase soon
To make sure customers understand the situation
To avoid telling customers about any delays
Explanation:
John asks if they should tell customers about delays, and Linda answers that clear communication is very important, showing her intention is to keep customers informed.
4.
What can be inferred about the sales team’s approach to customer service?
They believe all customers should receive the same priority
They plan to reduce communication with customers
They value keeping customers informed and satisfied
They want to hide problems until the end of the month
Explanation:
The conversation emphasizes telling customers about delays, giving regular updates, and keeping customers happy, so the team clearly values informed and satisfied customers.
5.
What is the main topic of the conversation?
How the sales team will handle limited supply and customer orders
Why the company is changing its product prices
How to increase factory production quickly
How to train new sales employees
Explanation:
The conversation focuses on less supply, longer lead times, product allocation, partial shipments, and regular customer updates.
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