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Listening Quiz: Khắc phục các đợt giao hàng muộn – Easy Level
Th2 12, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý chuỗi cung ứng (English for Supply Chain Manager)
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1.
What is the conversation mainly about?
A discussion about changing product prices
A meeting to hire new customer service staff
A complaint about damaged packages
A plan to improve late deliveries
Explanation:
Paul and Emma discuss a problem with late deliveries and several steps to fix it, including checking the schedule, adding trucks, and updating customers.
2.
What will Paul and Emma check first?
The truck colors
The number of customers
The delivery schedule
The payment records
Explanation:
Paul says, “First, we will check the delivery schedule.”
3.
What does Paul say they will do to make delivery faster?
Close the warehouse
Change the packaging
Hire more salespeople
Add more trucks
Explanation:
Paul says, “We will add more trucks for faster delivery.”
4.
What can be inferred about Emma’s attitude toward Paul’s plan?
She wants to cancel all deliveries
She supports it and thinks it is useful
She believes customers are not important
She thinks it should be delayed until next month
Explanation:
Emma responds positively to each step, saying the ideas sound helpful and that customers will like the update.
5.
How often will Paul watch the progress?
Every day
Once a week
Twice a month
Only after customers complain
Explanation:
Paul says, “I will watch the progress every day.”
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