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Listening Quiz: Điều Chỉnh Bài Thuyết Trình Cho Bên Liên Quan Mới – Medium Level
Th2 20, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the conversation mainly about?
A discussion about ending the project early
A meeting to choose a new software vendor
A training session for customer service staff
A discussion about changing a presentation for a new stakeholder
Explanation:
Sophia and Daniel begin a presentation, then adjust it when Mr. Lee joins the call. The main focus is adapting the presentation for the new stakeholder.
2.
Who is Mr. Lee?
A new stakeholder
Daniel’s assistant
The project manager
A customer service trainer
Explanation:
Sophia says, ‘It is Mr. Lee, a new stakeholder.’
3.
What does Sophia say she will do after Mr. Lee joins the call?
Ask Daniel to leave the call
Send the project to Mr. Lee by email
End the meeting immediately
Change the slides to add more details
Explanation:
Sophia says, ‘I will change the slides to add more details.’
4.
Why does Daniel say that a summary will be helpful?
Because Daniel does not understand the project at all
Because the presentation is already finished
Because Mr. Lee has just joined and needs a quick overview
Because Sophia asked him to prepare one earlier
Explanation:
After Sophia asks Mr. Lee if he wants a quick summary, Daniel says it will be helpful. This suggests the summary is meant to help Mr. Lee quickly understand the presentation.
5.
What is the project’s goal?
To replace Mr. Lee as a stakeholder
To improve customer service
To reduce the number of meetings
To create a new presentation format
Explanation:
Sophia says, ‘The project aims to improve customer service.’
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