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Listening Quiz: Kết Thúc Demo và Xác Nhận Các Bước Tiếp Theo – Advanced Level
Th5 29, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the main purpose of Sophia and Mark’s conversation?
To review the demo and agree on the next steps
To schedule a training session for new staff
To negotiate a long-term contract price
To introduce a new product feature unrelated to evaluation
Explanation:
Sophia says, ‘Let’s review the next steps together,’ and the conversation focuses on what happens after the demo, including evaluation criteria and feedback timing.
2.
What will Sophia’s team send to Mark first?
A summary email
A final feedback report
A list of competitors
A contract proposal
Explanation:
Sophia says, ‘First, we will send you a summary email.’
3.
Which evaluation criterion did Mark add to the discussion?
Design
Cost
Training
Delivery speed
Explanation:
Sophia asks if he has any other criteria, and Mark replies, ‘Maybe cost should also be considered.’
4.
What can be inferred about Mark’s attitude toward the next steps?
He is satisfied and willing to proceed
He is confused and unwilling to continue
He thinks the demo was unhelpful
He wants to cancel the evaluation
Explanation:
Mark says the demo was ‘very helpful,’ agrees on the criteria, and says the timeline ‘works for us,’ which shows he is positive and willing to proceed.
5.
How long does Sophia ask Mark to wait before sending feedback?
Within a month
Within two weeks
By the end of the day
Within one week
Explanation:
Sophia says, ‘Please send feedback within two weeks.’
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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Trước đó:
Flashcards và Quiz Từ Vựng: Thảo Luận Về Ưu Tiên Cảnh Báo Và Mức Độ Nghiêm Trọng – Easy Level
Tiếp theo:
Tiếng Anh Cho Phi Công: Phối Hợp Xử Lý Tình Huống Y Tế Hành Khách – Medium Level
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