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Listening Quiz: Luyện Tập Kỹ Thuật Chốt Deal Mới – Medium Level
Th2 5, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the conversation mainly about?
A complaint about confusing pricing
A discussion about planning a business trip
A lesson on a new way to close a sale
A meeting to cancel a deal
Explanation:
Robert explains a new closing technique, and Linda practices it with him. The conversation focuses on learning and using that sales method.
2.
What should the seller ask the client if the client says no?
Who else is involved in the decision
When they will call back
Whether they want a discount
What is stopping them
Explanation:
Robert says, ‘Then you ask what is stopping them’ when the client says no.
3.
How does Robert tell Linda to sound when using the technique?
Quiet and uncertain
Excited but impatient
Calm but sure
Formal and distant
Explanation:
Linda asks if she should be confident or calm, and Robert replies, ‘Be calm but sure.’
4.
Why does Robert say, ‘I need more information about the price’ ?
He does not want to continue the practice
He is trying to delay the conversation
The price is the main thing preventing him from deciding
He already agreed to buy the deal
Explanation:
After Linda asks what is stopping him, Robert says he needs more information about the price, which shows that the price is the obstacle to deciding.
5.
What will Linda most likely do next?
Explain the price again clearly
End the meeting and leave
Change the closing technique
Ask Robert to speak to another client
Explanation:
After Robert says he needs more information about the price, Linda responds, ‘I will explain the price again clearly,’ so that is the next action.
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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Tiếp theo:
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