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Listening Quiz: Nói Về Gia Hạn Nhà Cung Cấp – Easy Level
Th11 16, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
How does Anna feel about her current vendor?
She is happy with them.
She wants to change them immediately.
She has not used them yet.
She is unhappy with them.
Explanation:
Anna says, ‘Yes, we are happy with them,’ and adds that they do a good job.
2.
When does Anna’s contract end?
In six months
Next year
In six weeks
At the end of this month
Explanation:
Anna says, ‘It ends in six months.’
3.
Why does John say, ‘I can send you some information’?
To offer helpful information about new options
To tell Anna to keep the same vendor
To ask Anna to cancel her contract
To explain why the vendor is unhappy
Explanation:
John says he can send information after asking whether Anna will think about new options, so his intention is to offer helpful information.
4.
What can be inferred about Anna’s attitude toward switching vendors right now?
She is eager to switch immediately.
She has already chosen a new vendor.
She refuses to receive any information from John.
She is open to considering options later, but not certain now.
Explanation:
Anna says they may think about new options when the contract ends, but they are ‘not sure yet.’
5.
What is the main purpose of the conversation?
To complain about poor service from the vendor
To negotiate a new contract right away
To discuss Anna’s satisfaction with her current vendor and possible future renewal options
To compare several vendors in detail
Explanation:
The conversation focuses on Anna’s current satisfaction, the contract ending in six months, and the possibility of considering new options later.
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