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Listening Quiz: Quản Lý Phê Duyệt Cho Giá Không Chuẩn – Advanced Level
Th12 11, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What are Jessica and Robert mainly discussing?
A plan to hire new finance staff
A client complaint about a delayed shipment
A pricing proposal that requires special approval
A legal dispute over a signed contract
Explanation:
The conversation focuses on a client’s non-standard pricing structure, the internal approval process, and the steps needed before the deal can proceed.
2.
According to Jessica, which teams must review the proposal?
The sales and marketing teams
The operations and HR teams
The finance and legal teams
The customer service and IT teams
Explanation:
Jessica says, ‘The finance and legal teams must review it.’
3.
How long does Jessica say the approval process usually takes?
About one month
About one week
About three days
About two weeks
Explanation:
Jessica states, ‘Usually, it takes about two weeks.’
4.
What can be inferred about the approval process if the documents are not ready?
The client will prepare the documents instead
The process is less likely to be accelerated
The process can still be sped up
The approval will automatically be denied
Explanation:
Jessica says the process can be sped up only if all documents are ready, so without ready documents, it would be harder to speed up.
5.
Why does Robert say, ‘Let me help prepare the documents’?
He wants to delay the proposal
He wants Jessica to handle everything alone
He disagrees with the pricing proposal
He is offering support to move the approval process forward
Explanation:
Robert offers to help prepare the documents after hearing that having all documents ready can speed up the process, showing support for moving things forward.
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