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Listening Quiz: Thói Quen Tiếp Cận Khách Hàng Hàng Ngày – Medium Level
Th11 4, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the conversation mainly about?
Mia’s daily routine for contacting potential customers
Michael’s plan to start using social media
How to write a formal business email
Why spreadsheets are difficult to use
Explanation:
The conversation focuses on Mia’s daily outreach routine, including how she finds prospects, personalises messages, tracks results, and responds to replies.
2.
How does Mia find her prospects?
By calling random phone numbers
By using social media and email lists
By searching newspaper advertisements
By asking current customers for referrals
Explanation:
Mia says she uses social media and email lists to find prospects.
3.
Why does Mia personalise each message?
To save her spreadsheet data
To get better responses
To make the messages shorter
To avoid using email lists
Explanation:
Mia says personalisation is important because it helps get better responses.
4.
How long does Mia spend writing one message?
About ten seconds
About one hour
About five minutes
About fifteen minutes
Explanation:
Mia says it takes about five minutes per message.
5.
What does Mia do if a prospect replies?
She waits until the next day to respond
She answers quickly and schedules a call
She sends the same message to everyone
She deletes the message immediately
Explanation:
Mia states that if a prospect replies, she answers quickly and schedules a call.
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Listening Lesson
Vocabulary Flashcards and Quiz
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Trước đó:
Flashcards và Quiz Từ Vựng: Bàn Về Các Khung Lý Thuyết Trong Nghiên Cứu – Medium Level
Tiếp theo:
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