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Listening Quiz: Đánh Giá Sau Can Thiệp – Easy Level
Th12 9, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the conversation mainly about?
Reviewing the results of a sales campaign
Planning a new team celebration after a successful project
Discussing why an intervention did not succeed and how to improve it
Deciding who should lead the next company meeting
Explanation:
Michael and Olivia talk about an intervention that did not work, why it failed, and what they should do next to improve the situation.
2.
What did Michael say was missed during the process?
Olivia was absent from the intervention
Some key steps were missed
The budget was reduced too much
The team was not informed about the schedule
Explanation:
Michael specifically says, ‘Some key steps were missed during the process.’
3.
According to Michael, what did they not do enough?
Follow up with the team
Train the team
Review the budget
Meet with the clients
Explanation:
Michael says, ‘We did not follow up with the team enough.’
4.
How does Olivia likely feel after hearing Michael’s explanation?
Hopeful that they can improve
Uninterested in making changes
Certain that nothing should be done
Confused and angry
Explanation:
Olivia agrees to set clear goals and says she feels more hopeful now, which suggests she is hopeful that the situation can improve.
5.
Why does Michael say, ‘We will learn from this experience’?
To show that the failure can help them improve
To suggest they should ignore the results
To blame Olivia for the problem
To end the conversation quickly
Explanation:
Michael is trying to reassure Olivia and emphasize improvement. His comment shows that he wants them to use the failed intervention as a lesson.
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